At Willis & Co, we are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, store, and share your personal data when you visit our website or interact with our services. It also explains your rights concerning your personal data. We are fully compliant with the General Data Protection Regulation (GDPR), and we take your privacy seriously.

1. Who We Are

Willis & Co (“we,” “us,” “our”) operates an e-commerce website that offers a variety of products. Our website allows visitors to browse, shop, and sign up for marketing communications.

2. What Information We Collect

We may collect the following types of personal data:

• Contact Information: When you sign up for our marketing emails via a pop-up or opt-in button, we collect your name and email address.
• Browsing Information: We may collect data about your browsing activity on our website, such as IP address, browser type, and pages visited, through the use of cookies and similar technologies.
• Purchase Information: When you make a purchase, we collect payment details, shipping address, and order history.

3. How We Use Your Information

We use your personal information for the following purposes:

• Marketing Communications: If you opt in, we will send you promotional emails about new products, special offers, and updates. You can unsubscribe at any time.
• Order Fulfillment: When you make a purchase, we use your personal information to process and deliver your order.
• Improvement of Services: We may use your data to enhance our website, products, and services, as well as to analyze user behavior.
• Legal Obligations: We may process your data to comply with legal or regulatory requirements.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: We will send you marketing emails only if you have explicitly opted in via the pop-up or opt-in button.
• Contractual Necessity: When you place an order, we process your data to fulfill the contract between you and Willis & Co.
• Legitimate Interests: We may process certain data (e.g., browsing information) to improve our website and services.

5. Your GDPR Rights

Under the GDPR, you have the following rights:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your data under certain circumstances.
• Right to Restriction of Processing: You can request limitations on how your data is used.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Right to Object: You can object to the processing of your data based on legitimate interests.

6. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party companies that help us with payment processing, email marketing, and website hosting. These providers are bound by strict confidentiality agreements and are only permitted to use your data to provide the services we request.
• Legal Authorities: If required by law or to protect our rights, we may disclose your personal information to authorities or law enforcement.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. For marketing communications, we will store your email address until you unsubscribe or request deletion.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet is completely secure.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, track website traffic, and tailor marketing messages. You can control the use of cookies through your browser settings.

10. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16. If we learn that we have collected such data, we will take immediate steps to delete it.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Willis & Co
Email: willisandco.shop@outlook.com

By using our website or signing up for marketing communications, you acknowledge that you have read and understood this privacy policy.